Building a credit history in Australia
Your UK credit record stays in the UK. In Australia you start without a credit score, which can make your first credit card, car loan or mortgage harder to get.
In 30 seconds
- Australian credit scores are based only on what Australian lenders report, so newcomers usually have no score at first
- Equifax and Experian hold most credit files. You can get a free copy of your report every 3 months
- Pay every bill on time, keep balances low and don’t apply for lots of credit at once. Buy now pay later is now regulated credit
Why you start from zero
A credit score is a number lenders use to judge how risky it is to lend to you. Equifax, for example, scores people from 0 to 1,200. It is worked out from the information held in that company’s Australian files. Equifax says people new to the country often have no score because they haven’t yet used Australian credit. Unlike the UK, there is no single “credit builder” route everyone uses, so it takes time.
Who keeps your credit file
| Credit reporting body | Note |
|---|---|
| Equifax | One of the two main bodies |
| Experian | The other main body. illion, once a third credit reporting body, is now part of Experian |
Different lenders report to different bodies, so your file can look different at each. Check both.
What’s on your report, and for how long
| Information | How long it stays |
|---|---|
| Repayment history (whether you paid on time each month) | 2 years |
| Credit applications (enquiries) | 5 years |
| Defaults (overdue debts of A$150 or more) | 5 years |
| Court judgments | 5 years |
| Financial hardship arrangements | 1 year |
| Serious credit infringement (for example, fraud or avoiding a debt) | 7 years |
Since repayment history is recorded each month, a card or loan you pay on time builds a positive record, not just an absence of bad news.
How to build a record
- Open an everyday bank account first. See Opening a bank account
- Get a low-limit credit card once you have regular pay, and clear it in full every month
- Pay rent, phone and energy bills on time. An overdue debt of A$150 or more, 60 days or more late, can be listed as a default
- Don’t apply for several cards or loans at once: every application is recorded for 5 years
- Check your report with Equifax and Experian about 3 months after your first credit account opens
- Keep the same name, date of birth and address details across applications
Buy now pay later
Since 10 June 2025, buy now pay later (BNPL) providers must hold an Australian credit licence. Providers must also belong to AFCA (the Australian Financial Complaints Authority), so you can complain there if things go wrong. Applying for BNPL may trigger a credit check, and BNPL arrangements, late fees and applications might appear on your credit report. Use it sparingly while your file is new.
Fixing mistakes
You can get errors corrected free, by contacting the lender or the credit reporting body, then AFCA if it isn’t sorted. You don’t need to pay a “credit repair” company. Accurate negative information can’t be removed early.
What to do next
- Order your free credit report from Equifax and Experian a few months after arrival
- Set up direct debits so no bill is ever late
- Apply for one low-limit credit card, not several
- Moneysmart: Credit scores and credit reports
- OAIC: What stays on a credit report
- Equifax Australia: Credit scores help centre
- Experian Australia: illion is now part of Experian
- Experian Australia: Comprehensive credit reporting FAQs
- National Debt Helpline: Get your credit report
- Finder: Mobile phone plans and credit checks (Sep 2026)
- ASIC: Buy now pay later credit contracts, credit licensing
- Moneysmart: Buy now pay later services
- Moneysmart: Credit repair
- OAIC: Credit reporting terms